Terms of Use.

By creating an account or using Aplomb (the “Service”), you enter into a legally binding agreement with Aplomb SAS ([SIREN to be assigned]), headquartered at [Postal address — to be added once the SAS siège social is registered](“Aplomb”, “we”, “us”). If you do not agree, do not use the Service.

You confirm your acceptance at sign-up via dedicated, separately tick-able checkboxes (Terms of Use, Privacy Policy, age confirmation). We keep a record of each acceptance with the version then in force, your IP address, user-agent, and timestamp — see the Privacy Policy for retention.

Aplomb provides AI-assisted body-measurement estimates, brand-specific size recommendations, outfit suggestions, and virtual try-on imagery for shoppers. We also operate a brand-facing console where merchants upload size charts and catalogues so their products become discoverable and try-on-able.

Size and fit outputs are estimates, not guarantees. The honest accuracy of any recommendation depends on the quality of your photos and inputs. Confidence levels (high / medium / approximate) are surfaced on every recommendation so you can decide how much to trust the result.

You are responsible for the accuracy of the information you provide and for keeping your credentials secure. You must be at least 15 years old to create an account (French Loi Informatique et Libertés article 7-1). If you are under 15, a parent or legal guardian must create and operate the account on your behalf and provide explicit consent under GDPR Article 8 for any processing of your data. Aplomb does not knowingly process body-scan photos of minors under 15 without that consent on file.

You agree NOT to:

• Upload photos of anyone other than yourself, or photos you don't have the right to upload
• Upload photos containing minors under 15 (your own or others)
• Attempt to scrape brand catalogues or other users' data
• Reverse-engineer, decompile, or otherwise probe the Service's internals
• Use the Service in any way that interferes with its operation, security, or other users' experience
• Use AI agents or bots to drive measurements / try-ons at a rate exceeding our published limits
• Upload illegal, abusive, or copyright-infringing content

We may suspend or terminate accounts that violate these terms.

Paid plans are billed monthly via Stripe. You can cancel anytime from your account; the cancellation takes effect at the end of the current billing period. You will not be charged for any further period after cancellation, but periods already paid are non-refundable except where French consumer law (Code de la consommation art. L221-18 onward) mandates otherwise — namely, you have a 14-day right of withdrawal for new paid subscriptions unless you have explicitly started using the paid features before the 14 days elapse, in which case you waive the withdrawal right for that subscription.

The Service, its software, its branding (including the “Aplomb” wordmark + glowing-dot device), and any documentation are owned by Aplomb SAS or its licensors. You may not copy, modify, distribute, or create derivative works without our written consent.

You retain all rights to the photos and inputs you upload. By using the Service you grant Aplomb a limited, non-exclusive, world-wide, revocable licence to process your inputs solely to provide you with size recommendations and try-on imagery — not for marketing, not for model training, not for resale.

Outfit recommendations and try-on imagery generated by Aplomb are provided to you under the same licence: you may save them to your wardrobe, share them privately, and use them as styling guidance, but you may not republish them at scale as if they were your own editorial content.

If you sign up as a brand to make your catalogue available in Aplomb, you additionally warrant that (i) you own or are properly licensed to use the product images and descriptions you upload, (ii) the size charts you provide accurately describe your products, and (iii) you comply with consumer-protection laws in every jurisdiction where you sell.

The brand-side dashboard and analytics are made available under your chosen plan; pricing is shown at /pricing. You can delete your brand at any time from your brand settings — your existing customers' data remains theirs, not yours.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, to the maximum extent allowed by law.

To the extent permitted by law, our aggregate liability for any claim arising out of or in connection with the Service is limited to the greater of (a) €100, or (b) the amounts you paid us for the Service in the 12 months preceding the claim. Nothing in these terms limits liability that cannot be limited by law — notably fraud, gross negligence, or harm to fundamental rights.

You can close your account at any time from Account → Danger zone. Closing your account triggers a full erasure of your personal data (photos, measurements, sessions, outfits) before the account row itself is deleted. We may also terminate your access if you breach these terms; we'll let you know unless legal or security reasons prevent us.

These terms are governed by French law. Disputes will first be resolved by direct discussion. If we can't resolve it within 60 days, you can refer the matter to the consumer-mediation platform (ec.europa.eu/consumers/odr) or to the competent French courts. As a consumer, you keep the benefit of the protections of French law regardless of where you live in the EU.

We may update these terms. When we make material changes we publish a new version here (current: 2026-05-31) and may require you to re-accept before continuing. Non-material edits (typos, clarifications) do not change the version.

Questions about these terms can be sent to legal@aplomb-app.com. For privacy-specific questions see the dedicated Privacy contact.